Caligular Group will be continuing to maintain both Complete Patrol Logger and StateWatch as it has always done for Clubs/Branches/States that are within paid support periods. As per normal, support is available through updates via the web site, as well as the problem reporting database and of course e-mail support.
While problems that cannot be fixed over the e-mail are rare, they can happen. Thus we are in the process of setting up a local support network so as to ensure that if a difficult situation should arise, a support representative can either resolve the issue by phone or in person.
Ongoing Initiatives
Along with the support that Caligular Group provides, we are still planning new initiatives that will become part of the Surf Program suite in the future. Some of these initiatives being;
| Club Member Transfer Module |
Allows members to transfer seamlessly from one club to another, regardless of Club/Branch/State the winning Club, is situated. |
| Competition Module |
Enhancement and extension of current Competition functionality to include entries from Clubs, Result Entry, and Points Scoring. |
| Exam Request Module |
Enhancements to existing Exam Request Module to include extended reporting. |
| Competency Based Awards |
With the new Competency Based Awards system being put into place, Complete Patrol Logger and StateWatch will be geared up to handle the new methodology. |
| Documentation |
Updated and Extended Documentation on both Complete Patrol Logger and StateWatch programs. |
| Internet Version |
The conversion of Complete Patrol Logger and StateWatch into a Web Application. |
Caligular Group is committed to ensuring these programs keep abreast of Club and States needs.
Should you have any questions regarding software updates or support issues, please call or e-mail.
Thank you for your on-going support.
Regards,
Jason Hyde
Caligular Group